End of Day Close out forms

1. If you have no room charges follow these procedures In Aldesk
   1. Go to reports
   2. Choose Close out
      1. If you have worked 2 desks you can delete the name of the desk and it will populate all of your work from that
   3. Choose the run voucher size or report size if voucher size is not
   4. Run report.
2. If you have Room Charges
   1. Follow the same close out process above as well and Print 2 payment logs/ detail log
      1. Make sure room charge report monetarily matches vouchers turned in
   2. Take both copies to the front desk
      1. Have the front desk agent sign one of the forms; turn it in with your end of day work.
      2. Leave the other copy at front desk along with their signed copies of room charges
   3. Next go to Process in AL desk
      1. Choose Credit card
      2. Run report
      3. Choose run voucher size
   4. How to put the paper work of End of Day reports together
      1. FRONT – place the close out report facing up
         1. Then the Cash Deposit slip
         2. Then the room charge sheet folded in half lengthwise with total facing out

• Then place all signed vouchers inside

1. BACK- Flip the stack over and place the credit card close out facing
   1. Put all credit card charges and refunds under the close out
2. Staple full stack at top with one staple
3. Make sure you place a check mark next to every total on the close out
   1. This will show you have checked each voucher and credit card slip to your close out report.
   2. If you run into a variance or discrepancy call your manager
      1. DO NOT drop your work