Training Objectives

At the completion of training, you will be able to:

  • Add a client and find an existing client.
  • Add & confirm a new voucher using direct booking, Fare Harbor and Real Time.
  • Reschedule a voucher that was booking direct, Fare Harbor or Real Time.
  • Cancel an unissued voucher.
  • Add a Vendor discount.
  • Add a Company discount
  • Issue a voucher using different payment methods.
  • Refund and cancel a paid voucher
  • Do a partial refund.
  • Search for all unissued vouchers by user and desk
  • Search for unconfirmed vouchers by user and desk including service vouchers.
  • Search for a client using various methods
  • Add a Warning
  • Select Vouchers
  • Run a vendor manifest report.
  • Run your close-out report
  • End of Day Procedure with Room charges and Cash Drops